Q: Will I have to pay tax?
A: We do not charge customer tax in our shop. Shipping to USA is free, no taxes.

Q: May I know whether you are safe?
A: We have chosen the best e-commerce service in the industry, and guarantee secure payment processing. Keep in mind that we ensure 100% payment security. And our system is made by SHOPIFY. It is the professional online shopping

Q: How can I place an order?
A: At our store, ordering is easy and simple. Just follow some steps you will get what you want.

Q: How can I do the payment?
A: There are different ways you can choose to pay at our website. You can choose PayPal, and credit card.

Q: Do you have a physical store in US?
A: We do have online store.

Q: What currencies can I pay?
A: We currently accept payment in US dollars.

Q: How can I choose my size?
A: For every item we do offer a size chart or specific size description under the page below, please measure carefully before your buying.

Q: Can I exchange my item, size or shipping address?
A: Yes you can but you have to inform us before your item is shipped. Please note we can't do the exchange once we have shipped your order.

Q: How can I know my order status?
A: Please login in to check at "MY ORDERS" line. We will update any news in time.

Q: How to contact you?
A: You can contact us via email: support@merryred.com.